Help / Support
A clear next step.
Find the right action for local setup, a transfer problem or a question about your data.
Contact the operator
Product support
Operated by Trần Đại Phát. Email nuiprono1@gmail.com for installation, content-transfer or account-connection questions.
Send the application step, a non-sensitive error code and your software version if known. Never send passwords, tokens, client secrets, encryption keys or database files.
Privacy & records
Deletion assistance
Contact nuiprono1@gmail.com and identify the local installation and data categories involved. Disconnect first if you want future authorized transfers to stop.
Common questions
Why does Publishing show NOT_AUTHORIZED?
The app configuration, OAuth connection or required scope is missing. An implemented button does not create API access. Check your approved TikTok Developer products/scopes, then connect through official OAuth. Until then, export MP4 and caption for manual posting.
I received an Inbox notification. Is the video published?
No. Open the notification in TikTok, review/edit the video, paste the exported caption, select the audience and finish posting yourself.
Why did a scheduled send not run?
The Studio and computer must be running with Internet access. Check the paused state, video approval, account permissions, local UTC+7 send time and the saved error code. A send schedule does not guarantee the time a public post appears.
What if the upload outcome is unknown?
Check the saved status and TikTok Inbox before sending another request. Do not delete history to bypass duplicate prevention. An upload may still be processing after a network failure.
Does Disconnect delete my videos?
No. It removes local OAuth credentials and attempts remote revocation. Local media, publishing history and backups remain until deliberately removed. TikTok content is managed in TikTok.
Where can I get the desktop application?
The current software runs from a local Windows source installation. There is no public installer on this site. Contact nuiprono1@gmail.com for availability and setup assistance.